Heat & Air Repair in Batesville, AR

anxious to help . Answers all your questions

Excellent Service Department .As one of their guys has 20+ years of experience in Service, and I always ask for him.They are always professional and are very knowledgeable about Service and Installing. Will continue to use Precise.

Terrible customer service. Did not show up to the appointment, and not even a call.

I had these guys come look at my HVAC back in June to do a repair, they ended up splicing some wiring and used duct tape since they didn't have electrical tape. They shorted my system with the first rainfall and dont warranty their work. today is now the end of September and Clayton agreed to cover the costs of having another serviceman come repair my unit but the check he mailed kept "getting lost in the mail". Now I cant even get them to answer the phone or talk to me on their business phone or personal. Terrible customer service, half done jobs, and no accountability. If I could give them a 0/5 I would.

Convenient for the timing and price was affordable! Will recommend to anyone!

Excellent service, knowledgeable staff. Lead service tech really knows his stuff.

Excellent place to do business for your solar and power needs. Courteous, fair, honest and efficient!

Excellent place to do business for your solar and power needs. Courteous, fair, honest and efficient!

This is a great company if your in the need for hvac systems !

I had two Mini Splits installed by Precise Heating and Air. All the work was completed as scheduled and the install was awesome. I received bids from other HVAC companies in town and Precise provided the same equipment with a longer warranty at a much better price. Everyone is always friendly and helpful when ever I had a question about the equipment or install. Thanks for a quality job for a fair price!

Had Precise do our electric in our new home. Zack and his crew were awesome. Very professional and done exactly what they said when they said. They were referred by a friend and I am thankful they were. Highly recommend them if you're needing electrical work done.

Got new heat pump and furnace put in. Great job!

Had several bids from local contractors and Percise came out and don't a couple hours with me to understand what I wanted for this old building renovation. Mike took notes listened and told me he would get back with me the next day. He did he brought a bid for what I wanted and then he had a bid for how I could get what I wanted at a considerable savings. So now I have new Air Conditioning and an electrical service. The work was accomplished by professionals very quickly. I will not ask for bids on future projects. Precise has earned me as a loyal customer. Chuck Hill

This review is for the installation of our dual fuel heat pump, air conditioning and gas furnace for our house. First, I must say, everyone at Precise has been very cordial. However, their follow through and ability to install products per manufacturer specs is greatly lacking. Our quote said it would take 2 days to install our system; it took 5 1/2 months. To see any progress with our installation, it took at least two phone calls each time. They told us that our old furnace was too large to remove from our attic and that "we leave the old ones in the attic all the time". Our opinion is that debris from the old HVAC system needs to be removed from the attic. They tried to tell us that cutting trusses was normal and acceptable. Our research indicates that trusses are not to be modified without engineer approval because doing so may compromise the structural integrity of the truss. When the new vent for our furnace was installed, they ripped the existing roof flashing out of the roof. They did not properly reinstall it, and acted like it never happened. When we found that it leaked we called twice, stopped in at the shop once and sent 13 e-mails. After 35 days, the roof was finally repaired. We had so many installation and system problems, they sent a rep from the equipment manufacturer to evaluate the system. Although he said he did see the yellow flame in the gas furnace that I was concerned about, he said it was a "normal anomaly" caused by the 5-mph wind. Hmm. He also said that the heat pump fan could be on at the same time as the gas furnace; this is contrary to what the Precise tech told us. The rep said that he could do nothing about installation issues-leaving us somewhat stranded. In closing, it appears that we finally have a fully functioning system after 5 1/2 months, many visits for installation issues, and after dealing with countless excuses. Our original 1-year labor warranty has eroded due to an extremely long and problematic installation. We are not confident that Precise would honor any warranty due to the fact they took 35 days to repair a simple roof leak in a professional manner and it took 5 1/2 months to completely install the system. As for the other reviews: they seem pretty suspicious due to the fact that three of them were written in 1 day, by people who this is their only review. Lastly, the owner sent me an e-mail requesting me to remove the review, as it would hurt his employees. He told me that he would "take action" if I did not remove my review. If any loss of business occurs, it will be due to his actions and lack of professionalism, not by me recognizing them in an honest review.

I had Precise come to my home and give me an estimate to change out my hvac system. The guy who came out was very knowledgeable and helped me get the system we needed. Pricing was fair, and the extra warranty included helped make my decision. They even helped get my system financed. I'll be their customer from now on

I had wades out to my home 3 times and charged me over $900 and still my air did not work they told me I needed a replacement I called Precise they came out and discovered I had a trash bag stuck in my coil they only charged me $65 I'm a customer for life

Great company, great pricing, and easy financing Greg P needs to pay his bills if he wants a timely project to be finished

I have used Precise for personal and business projects. They are always very friendly and helpful!

I was in a bind and needed someone to come out asap. Precise took great care of our needs!! HONEST people.