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Reviews

Precise Heating and Air conditioning is committed to serving the people of Arkansas in Batesville, Melbourne, and the surrounding area with their HVAC needs.  If we've already served you then we'd love for you to leave us a review.  Just scroll down to the bottom of the page to start writing.

Average Rating from 6 Reviews

- 6/27/2018 - Posted on Google
Got new heat pump and furnace put in. Great job!
- 4/24/2018 - Posted on Google
Had several bids from local contractors and Percise came out and don't a couple hours with me to understand what I wanted for this old building renovation. Mike took notes listened and told me he would get back with me the next day. He did he brought a bid for what I wanted and then he had a bid for how I could get what I wanted at a considerable savings. So now I have new Air Conditioning and an electrical service. The work was accomplished by professionals very quickly. I will not ask for bids on future projects. Precise has earned me as a loyal customer. Chuck Hill
- 3/29/2018 - Posted on Google
This review is for the installation of our dual fuel heat pump, air conditioning and gas furnace for our house. First, I must say, everyone at Precise has been very cordial. However, their follow through and ability to install products per manufacturer specs is greatly lacking. Our quote said it would take 2 days to install our system; it took 5 1/2 months. To see any progress with our installation, it took at least two phone calls each time. They told us that our old furnace was too large to remove from our attic and that "we leave the old ones in the attic all the time". Our opinion is that debris from the old HVAC system needs to be removed from the attic. They tried to tell us that cutting trusses was normal and acceptable. Our research indicates that trusses are not to be modified without engineer approval because doing so may compromise the structural integrity of the truss. When the new vent for our furnace was installed, they ripped the existing roof flashing out of the roof. They did not properly reinstall it, and acted like it never happened. When we found that it leaked we called twice, stopped in at the shop once and sent 13 e-mails. After 35 days, the roof was finally repaired. We had so many installation and system problems, they sent a rep from the equipment manufacturer to evaluate the system. Although he said he did see the yellow flame in the gas furnace that I was concerned about, he said it was a "normal anomaly" caused by the 5-mph wind. Hmm. He also said that the heat pump fan could be on at the same time as the gas furnace; this is contrary to what the Precise tech told us. The rep said that he could do nothing about installation issues-leaving us somewhat stranded. In closing, it appears that we finally have a fully functioning system after 5 1/2 months, many visits for installation issues, and after dealing with countless excuses. Our original 1-year labor warranty has eroded due to an extremely long and problematic installation. We are not confident that Precise would honor any warranty due to the fact they took 35 days to repair a simple roof leak in a professional manner and it took 5 1/2 months to completely install the system. As for the other reviews: they seem pretty suspicious due to the fact that three of them were written in 1 day, by people who this is their only review. Lastly, the owner sent me an e-mail requesting me to remove the review, as it would hurt his employees. He told me that he would "take action" if I did not remove my review. If any loss of business occurs, it will be due to his actions and lack of professionalism, not by me recognizing them in an honest review.
- 3/7/2018 - Posted on Google
I had Precise come to my home and give me an estimate to change out my hvac system. The guy who came out was very knowledgeable and helped me get the system we needed. Pricing was fair, and the extra warranty included helped make my decision. They even helped get my system financed. I'll be their customer from now on
- 3/7/2018 - Posted on Google
I had wades out to my home 3 times and charged me over $900 and still my air did not work they told me I needed a replacement I called Precise they came out and discovered I had a trash bag stuck in my coil they only charged me $65 I'm a customer for life
- 3/7/2018 - Posted on Google
Great company, great pricing, and easy financing Greg P needs to pay his bills if he wants a timely project to be finished

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